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INTERMEDIATE LEVEL

Leadership Communication Skills

0–2 Hours
English
Intermediate Level
CPD Accredited Certificate

$40.00

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Communication skills • Intermediate Level

Leadership Communication Skills

Leadership Communication Skills is a practical corporate course for managers, project leaders, and emerging executives who must create clarity, trust, alignment, and action across teams. Learners practice strategic messaging, listening, feedback, difficult conversations, influence, meetings, change communication, inclusion, and measurable follow-through.

Leadership communication is not limited to public speaking. It includes the choices leaders make before, during, and after a message: how they frame a decision, listen to evidence, invite dissent, respond to emotion, explain trade-offs, document commitments, and close the loop. This workbook develops those choices through workplace cases, rehearsal, peer feedback, reflection, and applied artifacts. The course is designed for a corporate environment in which work crosses functions, locations, time zones, and levels of authority. It distinguishes leadership communication from generic interpersonal advice by connecting every skill to business outcomes such as decision quality, execution, customer confidence, employee voice, and responsible change. Participants are expected to bring real but appropriately anonymized work situations to practice.

What You Will Learn In This Course

By the end of the course, learners will be able to:
1 Diagnose a communication need by audience, context, intent, channel, timing, power, and desired action.
2 Build strategic messages that connect purpose, priorities, evidence, trade-offs, and next steps.
3 Demonstrate listening through accurate paraphrase, useful inquiry, inclusive dialogue, and closed-loop action.
4 Deliver specific, fair, future-oriented feedback and use coaching appropriately.
5 Prepare and lead difficult conversations that address behavior, impact, interests, boundaries, and repair.
6 Influence stakeholders and executives without relying only on positional authority.
7 Design meetings, presentations, and visual communication that support understanding and decisions.
8 Communicate change, uncertainty, crisis information, and remote work norms with discipline and empathy.
9 Shape inclusive communication systems and identify cultural signals that enable or inhibit speaking up.
10 Measure communication effects and produce a portfolio and 30-60-90 day action plan.

Course Modules

10 modules
3

Module 3

Module 3: Listening, inquiry, and dialogue

7 topics

Who Is This Course For?

  • The primary audience is people managers, functional leads, project and program managers, technical leads, change leaders, and high-potential professionals preparing for broader responsibility. It is also appropriate for experienced leaders who want a structured reset on clarity, listening, feedback, influence, and communication during change. The course assumes professional experience but does not assume formal management training.

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