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INTERMEDIATE LEVEL

Professional Speaking Skills

0–2 Hours
English
Intermediate Level
CPD Accredited Certificate

$40.00

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Communication skills • Intermediate Level

Professional Speaking Skills

Develop the confidence, structure, voice, and delivery techniques needed to speak clearly and professionally in meetings, briefings, interviews, presentations, and everyday workplace conversations.

Professional Speaking Skills is a practical corporate course for employees who need to communicate ideas verbally with clarity, confidence, and credibility. The course develops the full speaking process: preparing a message, organizing ideas, choosing language, managing nerves, using voice and body language, contributing to meetings, explaining technical information, handling questions, speaking to customers, and influencing decisions ethically. The course does not treat confident speaking as a fixed personality trait. It treats it as a set of observable behaviours that can be learned, practised, measured, and improved. Learners use short rehearsals, recorded practice, role-play, peer feedback, impromptu speaking, and workplace simulations. Activities can be adapted for office, remote, technical, service, nonprofit, and international environments. At completion, learners will be able to prepare concise spoken messages, deliver structured updates, participate constructively in meetings, explain information for non-specialists, respond to questions, manage difficult conversations, and create a personal speaking-development plan. The manuscript includes facilitator guidance, rubrics, practice assignments, and a final assessment framework.

What You Will Learn In This Course

By the end of the course, learners will be able to:
1 Identify the purpose, audience, context, and desired outcome of a spoken message.
2 Organize spoken information with a clear opening, logical body, and purposeful close.
3 Use concise, inclusive, and audience-appropriate workplace language.
4 Improve vocal clarity through pace, volume, articulation, emphasis, and pausing.
5 Use professional nonverbal behaviours in face-to-face and virtual settings.
6 Speak effectively in meetings, briefings, interviews, and customer interactions.
7 Explain complex or technical ideas in accessible language.
8 Respond to questions, disagreement, interruptions, and challenging emotions.
9 Deliver short presentations with controlled delivery and useful visual support.
10 Evaluate speaking performance and create a measurable improvement plan.

Course Modules

10 modules
3

Module 3

Module 3: Clear Language and Voice

6 topics

Who Is This Course For?

  • Employees, supervisors, team leaders, customer-facing staff, trainers, and emerging managers

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